Score from 764 reviews
- Jiron Puno Nº 280 - Cercado, 051 Puno,
Peru - 
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Highlights
Comfortable family rooms
24/7 front desk support
Entirely smoke-free property
On-site restaurant
Complimentary wi-fi property-wide
Stylish bar and lounge
Comfortable family rooms24/7 front desk supportEntirely smoke-free propertyOn-site restaurantComplimentary wi-fi property-wideStylish bar and loungeThis gem is perfectly situated one block from the bustling Plaza de Armas and just two blocks from the majestic Cathedral. For the adventurous, the ancient Chucuito Colonial ruins await, only 18 km away, or you can try your hand at windsurfing on the lake for an unforgettable experience.
The hotel’s rooms are tastefully decorated with warm wooden furnishings and fresh flowers, creating a welcoming atmosphere. Each room comes with air conditioning, cable TV, and coffee-making facilities, and for a touch of luxury, some feature a private jacuzzi tub.
Start your day with a delightful breakfast featuring tropical fruits, refreshing natural juices, and fluffy scrambled eggs. The on-site restaurant offers a taste of regional cuisine paired with an extensive wine list, or you can opt for the convenience of room service.
Getting to Casona Plaza from Juliaca Airport is a breeze, just a 45-minute drive away. The hotel provides a flight confirmation service and a friendly 24-hour front desk. Plus, they can arrange an airport shuttle service to ensure a smooth arrival or departure.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from the 18% additional fee (IVA) at Casona Plaza Hotel Puno, a copy of your immigration card and passport must be presented.
Please note that both documents are required for fee exemption at Casona Plaza Hotel Puno. Guests unable to present both documents will be required to pay the fee at Casona Plaza Hotel Puno.
Foreign business travelers requiring a printed invoice will be charged an additional 18% at Casona Plaza Hotel Puno, regardless of the length of their stay. This fee is not automatically included in the total reservation cost at Casona Plaza Hotel Puno.Please inform in advance of your expected arrival time. At Casona Plaza Hotel Puno, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Double Room Description, photos, price, amenities
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- work desk,
- wardrobe/closet,
- carpeted floor,
- waste bin,
- clothes rack,
- heating,
- travel adapter,
- bedside socket,
- hardwood/parquet flooring,
- non-feather pillow (synthetic),
- safe deposit box
- shower,
- hairdryer,
- toilet paper,
- bathtub,
- private bathroom,
- bathtub or shower,
- toilet,
- complimentary toiletries,
- shampoo
- flat-screen tv,
- cable tv channels,
- telephone,
- television (tv)
- minibar
- towels/bed linen (extra charge if not standard),
- towels,
- key card access,
- bed linen,
- wake-up service
- city view,
- view
- upper floors accessible by stairs only (to room),
- entire unit wheelchair accessible,
- raised toilet,
- lift access (to room),
- adapted bathtub,
- upper floors accessible by lift (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
Features a king-size bed.
Room size:
Double Room - 18 m2
Bedroom 1 – Large bed (King size)
Max persons: 3 
Twin Room Description, photos, price, amenities
- safe deposit box,
- bedside socket,
- waste bin,
- heating,
- clothes rack,
- travel adapter,
- work desk,
- non-feather pillow (synthetic),
- carpeted floor,
- wardrobe/closet,
- air conditioning
- private bathroom,
- toilet paper,
- complimentary toiletries,
- bathtub or shower,
- toilet,
- hairdryer,
- shampoo,
- bathtub,
- shower
- television (tv),
- flat-screen tv,
- telephone,
- cable tv channels
- towels/bed linen (extra charge if not standard),
- key card access,
- wake-up service,
- bed linen,
- towels
- city view,
- view
- upper floors accessible by stairs only (to room),
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- raised toilet,
- adapted bathtub
- smoke detector,
- fire extinguisher (in room/apartment)
Fully carpeted room featuring flat-screen TV and private bathroom with bathtub.
Room size:
Twin Room - 18 m2
Bedroom 1 – Double bed
Max persons: 3
Suite Description, photos, price, amenities
- bedside socket,
- carpeted floor,
- waste bin,
- work desk,
- seating area,
- safe deposit box,
- wardrobe/closet,
- non-feather pillow (synthetic),
- travel adapter,
- clothes rack,
- hot tub (in room),
- heating,
- sofa
- toilet,
- toilet paper,
- hairdryer,
- shower,
- complimentary toiletries,
- spa bath,
- shower cap,
- bathtub,
- conditioner,
- private bathroom,
- bathtub or shower,
- bathrobe,
- shampoo
- television (tv),
- cable tv channels,
- flat-screen tv,
- telephone
- electric kettle,
- minibar,
- tea and coffee making facilities
- key card access,
- towels/bed linen (extra charge if not standard),
- towels,
- wake-up service,
- bed linen
- view,
- city view
- entire unit wheelchair accessible,
- adapted bathtub,
- upper floors accessible by lift (to room),
- lift access (to room),
- raised toilet,
- upper floors accessible by stairs only (to room)
- smoke detector,
- fire extinguisher (in room/apartment)
Spacious, bright suite with a queen-size bed, city views, seating area with armchairs, free Wi-Fi, and spa tub.
Room size:
Suite - 30 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Family Room (4 Adults) Description, photos, price, amenities
- clothes rack,
- waste bin,
- safe deposit box,
- travel adapter,
- non-feather pillow (synthetic),
- wardrobe/closet,
- carpeted floor,
- heating,
- work desk,
- bedside socket
- bathtub or shower,
- toilet paper,
- hairdryer,
- shampoo,
- shower,
- complimentary toiletries,
- private bathroom,
- bathtub,
- toilet
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv
- towels,
- towels/bed linen (extra charge if not standard),
- wake-up service,
- bed linen,
- key card access
- city view
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- raised toilet,
- upper floors accessible by stairs only (to room),
- adapted bathtub,
- lift access (to room)
- fire extinguisher (in room/apartment),
- smoke detector
The spacious family room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath and a shower. This family room has a carpeted floor, heating, a flat-screen TV with cable channels and city views. The unit is furnished with 4 beds.
Room size:
Family Room (4 Adults) - 48 m2
Bedroom 1 – Single bed
Max persons: 5
Triple Room Description, photos, price, amenities
- heating,
- bedside socket,
- safe deposit box,
- clothes rack,
- wardrobe/closet,
- carpeted floor,
- baby cot/crib,
- waste bin,
- work desk,
- travel adapter,
- non-feather pillow (synthetic),
- sofa
- toilet paper,
- toilet,
- shower,
- bathtub,
- bathtub or shower,
- shampoo,
- hairdryer,
- complimentary toiletries,
- private bathroom
- television (tv),
- flat-screen tv,
- telephone,
- cable tv channels
- towels/bed linen (extra charge if not standard),
- wake-up service,
- key card access,
- bed linen,
- towels
- city view
- adapted bathtub,
- lift access (to room),
- raised toilet,
- upper floors accessible by lift (to room),
- upper floors accessible by stairs only (to room),
- entire unit wheelchair accessible
- fire extinguisher (in room/apartment),
- smoke detector
Larger room for 3 people.
Room size:
Triple Room - 20 m2
Bedroom 1 – Single bed
Max persons: 4
Single Room Description, photos, price, amenities
- travel adapter,
- heating,
- bedside socket,
- wardrobe/closet,
- non-feather pillow (synthetic),
- carpeted floor,
- safe deposit box,
- work desk,
- waste bin,
- clothes rack
- hairdryer,
- bathtub,
- complimentary toiletries,
- toilet,
- shower,
- toilet paper,
- shampoo,
- private bathroom,
- bathtub or shower
- telephone,
- flat-screen tv,
- television (tv),
- cable tv channels
- wake-up service,
- towels,
- bed linen,
- key card access,
- towels/bed linen (extra charge if not standard)
- city view,
- view
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- raised toilet,
- upper floors accessible by stairs only (to room),
- adapted bathtub
- smoke detector,
- fire extinguisher (in room/apartment)
Fully carpeted rooms featuring a double bed, heating, and flat-screen TV.
Room size:
Single Room - 16 m2
Bedroom 1 – Single bed
Max persons: 2
Budget Double Room Description, photos, price, amenities
- carpeted floor,
- clothes rack,
- non-feather pillow (synthetic),
- wardrobe/closet,
- waste bin,
- safe deposit box,
- bedside socket,
- work desk,
- heating,
- travel adapter
- bathtub or shower,
- complimentary toiletries,
- hairdryer,
- shampoo,
- private bathroom,
- bathtub,
- toilet paper,
- toilet,
- shower
- flat-screen tv,
- television (tv),
- telephone,
- cable tv channels
- wake-up service,
- bed linen,
- towels/bed linen (extra charge if not standard),
- key card access,
- towels
- view,
- city view
- upper floors accessible by lift (to room),
- raised toilet,
- upper floors accessible by stairs only (to room),
- entire unit wheelchair accessible,
- adapted bathtub,
- lift access (to room)
- fire extinguisher (in room/apartment),
- smoke detector
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit is equipped with 1 bed.
Room size:
Budget Double Room - 20 m2
Bedroom 1 – Double bed
Max persons: 2
Choose your ideal room at Casona Plaza Hotel Puno
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room
- Twin Room
- Triple Room
- Suite
- Single Room
- Family Room (4 Adults)
- Budget Double Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
wi-fi throughout the property
On-site activities & leisure
guided walking tours, guided bike tours, bar happy hour, local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, café/snack bar, beverage vending machine, grocery delivery service, children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
communal bathhouse
Transport & getting around
convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
guest lounge / tv room, patio/outdoor seating
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 12:00 Until 13:00 hours
Check-outFrom 10:30 Until 11:00 hours
Children and extra bedsChildren from 1 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children from 1 years old.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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Frequently Asked Questions (FAQ)
- Double Room
- Twin Room
- Suite
- Family Room (4 Adults)
- Triple Room
- Single Room
- Budget Double Room
